BEFORE YOU COMPLETE YOUR PURCHASE

Thank you for choosing Eterna Motorworks.

By placing an order or submitting payment to Eterna Motorworks, whether through our website, a custom invoice, email, telephone, social media, or any other authorized payment method, you acknowledge that you have reviewed and agree to this Checkout Policy and our published store policies.

ORDER ACKNOWLEDGEMENT

By completing your purchase, you acknowledge that:

  • You have reviewed and agree to our Terms & Conditions, Shipping Policy, Return & Refund Policy, Chargeback & Payment Dispute Policy, Product Disclaimer, and Privacy Policy.

  • You have reviewed the product description, specifications, pricing, vehicle compatibility information, and any applicable processing or lead times before completing your purchase.

  • You have verified your vehicle information and the product(s) being ordered.

  • You understand that processing and shipping timeframes are estimates and may vary depending on product availability, manufacturing schedules, supplier timelines, shipping carriers, customs clearance, or other circumstances beyond Eterna Motorworks' control.

  • Many products sold by Eterna Motorworks are made-to-order, special-order, or sourced specifically for your order and may not be eligible for cancellation, return, or exchange.

  • Professional installation is strongly recommended for aftermarket automotive parts. Eterna Motorworks is not responsible for damage, improper installation, or labor costs associated with installation or removal.

PAYMENTS

Payments submitted through Eterna Motorworks, regardless of the payment method or ordering channel used, are subject to the same purchase terms and store policies.

SHIPPING & DELIVERY

Customers are responsible for reviewing estimated processing and shipping timeframes before placing an order.

Delivery dates are estimates only and are not guaranteed. Delays caused by manufacturers, suppliers, shipping carriers, customs, weather, or other factors outside of Eterna Motorworks' control do not constitute grounds for cancellation, refund, or chargeback unless otherwise stated in our published policies.

RETURNS & CANCELLATIONS

Returns, cancellations, exchanges, refunds, warranties, and product eligibility are governed by our published store policies. Customers are encouraged to review these policies before completing their purchase.

PAYMENT DISPUTES

If you experience an issue with your order, we ask that you contact Eterna Motorworks directly before initiating a chargeback or payment dispute. Most concerns can be resolved quickly through our customer support team.

Any payment dispute or chargeback will be handled in accordance with our Chargeback & Payment Dispute Policy.

QUESTIONS

If you have any questions regarding a product, vehicle compatibility, shipping, processing times, or any other aspect of your purchase, please contact Eterna Motorworks before placing your order.

FINAL ACKNOWLEDGEMENT

By placing your order or submitting payment, you confirm that you have read, understood, and agreed to this Checkout Policy and all applicable Eterna Motorworks policies governing your purchase.